.chat-launcher{position:fixed;z-index:32;right:18px;bottom:calc(92px + env(safe-area-inset-bottom,0px));display:inline-flex;align-items:center;gap:8px;min-height:48px;padding:10px 15px;border:1px solid rgba(255,255,255,.2);border-radius:999px;background:var(--carbon,#151517);color:var(--blanco,#fafafa);font:600 .82rem Poppins,system-ui,sans-serif;box-shadow:0 6px 20px rgba(0,0,0,.4);cursor:pointer}
.chat-launcher:hover{border-color:var(--rojo,#e21d2e);transform:translateY(-1px)}
.chat-launcher:focus-visible,.chat-close:focus-visible,.chat-send:focus-visible,.chat-input:focus-visible{outline:2px solid var(--wsp,#25d366);outline-offset:3px}
.chat-launcher-icon{display:grid;place-items:center;width:22px;height:22px;border-radius:50%;background:var(--rojo,#e21d2e);font-size:.85rem}
.chat-panel:not([open]){display:none}
.chat-panel[open]{display:flex}
.chat-panel{position:fixed;inset:auto 16px calc(154px + env(safe-area-inset-bottom,0px)) auto;flex-direction:column;gap:0;width:min(360px,calc(100vw - 32px));max-height:min(68vh,560px);margin:0;padding:0;overflow:hidden;border:1px solid rgba(255,255,255,.17);border-radius:14px;background:var(--carbon,#151517);color:var(--blanco,#fafafa);box-shadow:0 16px 55px rgba(0,0,0,.58)}
.chat-panel::backdrop{background:rgba(0,0,0,.5);backdrop-filter:blur(2px)}
.chat-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:13px 15px;border-bottom:1px solid rgba(255,255,255,.1)}
.chat-title{margin:0;font:600 .95rem Poppins,system-ui,sans-serif}
.chat-subtitle{margin:2px 0 0;color:var(--gris,#a1a1aa);font-size:.72rem}
.chat-close{flex:none;width:34px;height:34px;border:0;border-radius:50%;background:rgba(255,255,255,.1);color:inherit;font-size:1.2rem;cursor:pointer}
.chat-messages{display:flex;flex:1;flex-direction:column;gap:9px;min-height:130px;max-height:calc(min(68vh,560px) - 154px);overflow-y:auto;padding:13px}
.chat-message{max-width:88%;padding:9px 11px;border-radius:11px;font-size:.8rem;line-height:1.45;overflow-wrap:anywhere;white-space:pre-wrap}
.chat-message.assistant{align-self:flex-start;background:#242427;color:#f4f4f5}
.chat-message.user{align-self:flex-end;background:var(--rojo,#e21d2e);color:#fff}
.chat-message.error{border:1px solid #8c3038;color:#ffc4c8}
.chat-whatsapp,.chat-retry{display:inline-flex;align-items:center;justify-content:center;margin-top:6px;padding:8px 10px;border-radius:8px;font:600 .76rem Poppins,system-ui,sans-serif;text-decoration:none;cursor:pointer}
.chat-whatsapp{background:var(--wsp);color:#062b14}
.chat-retry{border:0;background:rgba(37,211,102,.18);color:#d9ffe9}
.chat-form{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:8px;padding:10px;border-top:1px solid rgba(255,255,255,.1)}
.chat-input{width:100%;min-height:42px;max-height:110px;resize:vertical;padding:9px 10px;border:1px solid rgba(255,255,255,.17);border-radius:9px;background:rgba(255,255,255,.05);color:inherit;font:400 .8rem/1.4 Poppins,system-ui,sans-serif}
.chat-input::placeholder{color:var(--gris,#a1a1aa)}
.chat-send{min-height:42px;padding:9px 12px;border:0;border-radius:9px;background:var(--wsp,#25d366);color:#062b14;font:600 .78rem Poppins,system-ui,sans-serif;cursor:pointer}
.chat-send:disabled{opacity:.55;cursor:wait}
@media(max-width:420px){.chat-launcher{right:12px;bottom:calc(88px + env(safe-area-inset-bottom,0px));min-height:44px;padding-inline:12px}.chat-panel{inset-inline:10px;bottom:calc(148px + env(safe-area-inset-bottom,0px));width:auto;max-height:min(68vh,560px)}}